Automated Customer Care for Wellness Clinics

Focus on healing while AI voice agents manage your bookings, reschedules, and client inquiries around the clock — providing intelligent appointment coordination and personalized communication that minimizes no-shows, keeps your schedule full, and enhances every client's experience.

Wellness provider using AI enrollment system with client inquiries and appointment information

24/7 Client Care

Always available

The Pain

Phones ring constantly during appointments, interrupting the calm environment you've worked hard to create. With limited admin support — or none at all — it's impossible to answer every call or manage every booking in real time. Each missed call could mean a lost client or a missed opportunity to fill your schedule. And when follow-ups slip through the cracks, no-shows and late cancellations become all too common, disrupting your day and cutting into your clinic's income.

How InStack Solves It

InStack gives you consistent client communication:

Books new appointments and reschedules on request

Answers service, pricing, and duration questions

Sends pre-appointment forms or health checklists

SMS confirmation/reminders for all bookings

Learns how your clinic works — so it sounds like you

How InStack Solves It

With InStack, your wellness clinic gets an AI-powered phone and chat agent that never sleeps — available 24/7 to handle client inquiries, book appointments, and assist patients even after hours, on weekends, and during peak times.

Books new appointments and reschedules on request

Answers service, pricing, and duration questions

Sends pre-appointment forms or health checklists

SMS confirmation/reminders for all bookings

Learns how your clinic works — so it sounds like you

It's like having a dedicated virtual receptionist who never sleeps, never complains, and always follows your instructions perfectly — answering client questions, managing bookings, and keeping your clinic running smoothly around the clock.

Live Call Flow

9:41

Caller

I'd like to book a remedial massage.

AI Agent

Sure, I can help with that. Do you have a preferred day or time?

Caller

Thursday afternoon?

AI Agent

We have 2:30 PM and 4:00 PM. Which suits you?

Caller

4 PM, please.

AI Agent

You're booked for 4 PM this Thursday. A reminder and intake form will be sent shortly.

1

Caller requests massage or physio appointment

2

AI checks availability and books it in

3

Collects new client info and sends forms

4

Reminds client 24 hrs before appointment

5

Offers reschedule/cancel options

Ready to see how InStack can help your wellness clinic?

Talk to our AI voice agent for inquiries or start your trial today.